porting telephone numbers

If you already have a UK non-geographic number (0870, 0800, 0808, 0845 or 09 PRS) and would like to take advantage of the rates from The Telecom Broker, then we can arrange to get them ported or transferred to us.

We are able to port from the following licensed carriers:

BT, Cable & Wireless, Thus, Telewest, Kingston (formerly Torch), Your Communications (formerly Norweb), NTL, Totem

What is porting?
Porting is the porcess of moving the responsibility for the managing and the routing of a Telephone Number from one carrier (e.g. BT) to another.

How to port your number?
Porting your number is a very simple procedure designed to cause little or no interruption to your service.

In order to do this the following steps should be followed:

1. You first need to give us the authority to request your number from your incumbent carrier. This is done by downloading a Word template (download document), completing all the details and sending back to us for processing.

NOTE: The document must be printed on your headed paper and all contact and address details completed exactly as on your last bill.

2. Once we have your signed authority, our carrier will arrange for a date and time for the number to be ported with your carrier.

3. Switchover is arranged and takes place. The actual switchover takes seconds and is usually carried out at midnight on a day of inactivity (e.g. Weekends).

Although the actual port or switchover takes seconds, the administrative processes to arrange it can take a good deal longer, we like to allow 15 days from receipt of you completed request.